Duties may include, but are not limited to, the following:

• Function as a team member within the Student Success Team as well as the Student Services Division.
• Serve as an advocate for student success and career development by forging relationships between faculty, students, and staff members of the College.
• Assist in general onboarding and coaching responsibilities which may include interpreting and applying College admission standards and policies in determination of student eligibility and standing.
• Provide follow-up response for Early Intervention process with student and/or faculty/staff and serve as a liaison between student services and academics.
• Provide supportive environment for students and assist in making appropriate recommendations and referrals to local agencies.
• Work with community partners and identify ways to collaborate.
• Ensure compliance and confidentiality with all policies and procedures of the College, NC Community College System, and applicable State and Federal agencies.
• Maintain the technical competencies necessary to the job function think critically and speak in public. Provide academic, vocational, and personal support to students.
• Provide academic advising, vocational, and personal support to students.
• Refer students to outside community agencies as appropriate for guidance and support; coordinate internal support services including, but not limited to, tutoring, interpreting, note taking, male mentoring, college connections, success closet, and other student support endeavors.
• Perform other duties as may be assigned by supervisor.