Success Coach
Employer
Salary/Grade
Benefits
Job Category
- Technical/Paraprofessional
Application Period
Closes: Sunday, November 19, 2023
Target Start Date
Expected Work Hours
Reports to
Employment Type
Minimum Qualifications
- Associate’s degree required.
- Strong technology skills and attention to detail required.
- Excellent interpersonal and communication skills required.
Preferred Qualifications
- Bachelor’s degree preferred.
- Two years of human services, coaching, or advising preferred.
- Ability to develop rapport with students and to support students as they pursue their goals.
- Demonstrated ability to work with diverse populations within and external to the College.
- Knowledge of and dedication to the mission of the community college and higher education.
Position Description
This is a grant-funded position until September 30, 2028. Position may be eligible for continuation, contingent upon available funds.
Under the direction of the Director of Advising, the Success Coach will help support the overall mission and strategic plan of the college. The Success Coach will serve as the primary support person for curriculum students on the Success Coach’s caseload. The coach will regularly communicate with students and related faculty to ensure the marketing, retention, completion and post completion success of all students.
- Reach out to prospective students.
- Conduct intake interviews with prospective students, furnish information on programs of study and college resources and assist with entrance requirements.
- Regularly communicate with and support enrolled students to address barriers they may be encountering and connect students with the necessary resources.
- Serve as point of contact and support for students and faculty as needed.
- Manage caseload of students and responsible for maintaining communication with each student.
- Maintain records of students assisted and services provided.
- Responsible for using retention software to monitor and address alerts initiated by staff, faculty, or automated, and provide support as needed.
- Assist with data collection as required.
- Participate in community, high school, outside agency, and college events as appropriate.
- Other duties as assigned by Director of Advising.
How to Apply
Applications must be submitted online at https://wpcc.peopleadmin.com/.
Job Post Contact
Anita Berry
Benefit/Recruitment Specialist
Western Piedmont Community College
(828) 448-3127
EOE/M/F/D/V
Western Piedmont Community College, an equal opportunity employer, values and encourages campus diversity in students, faculty, and staff.