At Central Carolina Community College, we create transformative lifelong learning opportunities! We expect all employees to find ways to remove barriers to student success and provide all students a pathway to achievable dreams.  

In alignment with the College’s Strategic Plan, the Survey Administrator/IR Coordinator works to support institutional efforts to maintain and enhance a data-informed environment. The Survey Administrator/IR Coordinator will be responsible for summarizing College survey data gathered from Qualtrics and analyzing both numerical and qualitative data to create and distribute reports to College departments, leadership, and accreditation agencies. The Survey Administrator/IR Coordinator is a member of the Institutional Research team and works collaboratively with all divisions and college partners.   This position may be eligible for full-time remote work.

Diversity Policy:  Central Carolina Community College believes the college experience is greatly enriched through diversity; therefore, the college encourages diversity of thought within the student body and staff. Furthermore, the college seeks to promote awareness of diversity and the respect for all individuals, and the college pledges to adhere to this mission in its relationship with the community.    

 Essential Duties:

Create, Administer and Maintain Institution-Wide Surveys

• Create, review, update and administer re-occurring institutional surveys;
• Analyze quantitative and qualitative survey results;
• Produce charts, tables, and other data visualizations as well as written evaluations and summaries, from survey analyses;
• Create dashboards highlighting key survey results and trend findings

 Create, Administer and Maintain Ad hoc Surveys

• Work across divisions and departments to assist with ad hoc survey requests;
• Create, review, update and administer ad hoc surveys;
• Assist those who request surveys on proper protocols for survey approval and development

 Support Institutional Research Department

• Assist in professional development sessions on data literacy and survey creation;
• Assist with monthly “data bytes” to the college community;
• Assist in compiling and reporting for Title III requirements;
• Serve as the main contact for all surveys;
• Serve as the key contact for information and training regarding surveys and the College’s survey tool;

Other duties:

• Maintain necessary levels of confidentiality and security of all institutional and system data extracted;
• Support other College offices, such as the Grants Office, that need survey results or data support
• Serve on college committees as assigned.
• Complete the annual five-hour staff development requirement.
• Encourage and support college activities, policies, procedures, and philosophies.
• Perform related work as assigned.
• Recognizing and respecting the variety of experiences and contributions represented by all of our students, employees, and community, the Survey Administrator/IR Coordinator will encourage a learning environment where everyone is supported and valued for their unique perspectives and experiences and will foster and promote the participation of all members of our diverse communities.