Switchboard operator

Switchboard operator

Employer

Alamance Community College
1247 Jimmie Kerr Road
Graham, NC 27253
Phone: 336-506-4222

Job Location

Alamance Community College (Main Campus)

Salary/Grade

Depends on Qualifications

Benefits

None

Job Category

  • Instructional (Faculty)

Application Period

Opens: Wednesday, July 8, 2020
Closes: Wednesday, August 5, 2020

Target Start Date

Monday, August 10, 2020

Expected Work Hours

Varies-Part-time

Reports to

Director of Public Safety

Employment Type

Part Time

Minimum Qualifications

  • High School Diploma/GED
  • Two (2) years' experience in office environment preferred
  • Switchboard operator, administrative, clerical experience preferred, with working knowledge of contemporary office technologies.

Preferred Qualifications

N/A

Position Description

The Switchboard operates telephone systems equipment to relay incoming, outgoing, and interoffice calls for the College; provides current and correct information to callers and visitors; expedites phone calls by giving clear, concise and specific information; provides excellent customer service to both external and internal constituents of the College. Performs data input and provides office support to the department.

Example of Duties

  • Performs data input of student information and provides office support.
  • Assist in all customer service oriented functions of Student Success and Public Safety.
  • Answers high volume of inbound calls and maintains a swift response rate in accordance with agreed standards.
  • Operates various standard office machines, including a personal computer, various software, fax, attendant console, photocopy machine, etc.
  • Responds effectively verbally and in writing with students, faculty, staff and community members.
  • Maintains regular and consistent attendance, personal appearance, and punctuality.
  • Establishes and maintains efficient working relationships with supervisors, co-workers, and students.
  • Scans data and performs routine assigned clerical duties.
  • Performs other duties as assigned by the Director of Public Safety and/or other designated College Administrators.

How to Apply

Candidates selected for an on-campus interview may be asked to take a skills test to assess their writing and skills in the use of office technology.

Hours and shifts will vary from the hours of 7:30a.m.-10 p.m. Monday thru Friday and Saturday from 7:30-1p.m.

Job Post Contact

Nicole Rone

HR Specialist

Alamance Community College

nicole.rone@alamancecc.edu

336-506-4273