OPEN UNTIL FILLED

The Switchboard operates telephone systems equipment to relay incoming, outgoing, and interoffice calls for the College; provides current and correct information to callers and visitors; expedites phone calls by giving clear, concise and specific information; provides excellent customer service to both external and internal constituents of the College. Performs data input and provides office support to the department.

Example of Duties

• Performs data input of student information and provides office support.
• Assist in all customer service oriented functions of Student Success and Public Safety.
• Answers high volume of inbound calls and maintains a swift response rate in accordance with agreed standards.
• Operates various standard office machines, including a personal computer, various software, fax, attendant console, photocopy machine, etc.
• Responds effectively verbally and in writing with students, faculty, staff and community members.
• Maintains regular and consistent attendance, personal appearance, and punctuality.
• Establishes and maintains efficient working relationships with supervisors, co-workers, and students.
• Scans data and performs routine assigned clerical duties.
• Performs other duties as assigned by the Director of Public Safety and/or other designated College Administrators.