Switchboard Receptionist

Switchboard Receptionist

Employer

Brunswick Community College
50 College Road
Bolivia, NC 28422
Phone: 800-754-1050

Job Location

Brunswick Community College

50 College Road NE

Bolivia, NC  28422

Salary/Grade

Commensurate with experience and education.

Benefits

None

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Wednesday, February 13, 2019
Closes: Friday, April 5, 2019

Target Start Date

Monday, March 18, 2019

Expected Work Hours

20-25 Hours per week

Reports to

VP for Continuing Education

Employment Type

Part time

Minimum Qualifications

High school diploma or GED
- Experience operating a multi-level telephone system
- Demonstrated ability to work effectively with frequent interruptions
- Demonstrated record of exemplary customer service skills
- Experience producing databases and spreadsheets
- Proficient communication, reading, and writing skills

Preferred Qualifications

Able to multi-task in fast pace environment.

Position Description

GENERAL FUNCTION:
The Switchboard Receptionist operates the College switchboard and serves as the primary receptionist for the College providing outstanding customer service to the public, students, prospective students, and visitors.
ESSENTIAL DUTIES:
- Operates and maintains the College switchboard during the assigned hours. This will include receiving all incoming calls and transferring them to the appropriate individuals
- Functions as the primary receptionist for the College
- Serves as radio contact between campus personnel and maintenance, housekeeping, and security personnel
- Processes employee business cards and name tag orders
- Manages billing and payments for Fins Grill
- Data entry using databases and spreadsheets
- Serves as back up to the switchboard operator
- Provides administrative support to the Vice President of CEWD
- Creates requisitions
- Processes travel reimbursement and documentation
- Assist CEWD with
  - Mailings
  - Entering contracts into the CE Internal Auditor contract database
  - Order Supplies
  - Monitor CE Student Interest List
  - Schedule appointments for Esthetics, Massage, Nail
- Treats others respectfully, speaks to others courteously, and behaves in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interactions that are both personally cordial and professionally appropriate
- Acts as a team player when working with any and all employees of the College
 Other duties may be assigned by supervisor
MINIMUM REQUIREMENTS:
- High school diploma or GED
- Experience operating a multi-level telephone system
- Demonstrated ability to work effectively with frequent interruptions
- Demonstrated record of exemplary customer service skills
- Experience producing databases and spreadsheets
- Proficient communication, reading, and writing skills

How to Apply

A completed and signed Brunswick Community College application, a letter stating your qualifications related to the position requirements, skills and abilities, unofficial transcripts, and resume are preferred for most positions.

Applications can be found online at www.brunswickcc.edu

Applicants should send all documents and inquiries to any of the following:

 

Human Resources, Brunswick Community College

PO Box 30

Supply, NC, 28462

humanresources@brunswickcc.edu

Fax (910) 754-8229

Telephone: (910) 755-7300

BCC is an Equal Opportunity Employer

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