Systems Administrator - Applications

Systems Administrator - Applications

Employer

Randolph Community College
629 Industrial Park Ave
Asheboro, NC 27205
Phone: 336-633-0200

Job Location

Randolph Community College

629 Industrial Park Avenue

Asheboro, NC 27205

Salary/Grade

$35,044 - $41,960

Benefits

Full Time Benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, September 13, 2018
Closes: Wednesday, October 31, 2018

Target Start Date

Thursday, September 13, 2018

Expected Work Hours

40

Reports to

Director of Information Technology Services

Employment Type

Full-Time Position

Minimum Qualifications

  • Bachelor's Degree in a computer related field or an Associate’s degree in a computer related field with two years’ system administration experience with an Enterprise Resource Planning (ERP) System.
  • Two years Microsoft Server administration experience.
  • Working knowledge of current Microsoft Windows Operating System and Microsoft Office Professional

Preferred Qualifications

  • Experience with Hyland Document Imaging.
  • Experience UNIX/Solaris.
  • Experience with hardware maintenance and repair.
  • Experience with Ellucian Colleague ERP system administration Experience with Ellucian products, WebAdvisor, Student Self Service, E-Commerce, Colleague Mobile, UniData, and Colleague Studio.

Position Description

GENERAL JOB DESCRIPTION:  The Systems Administrator - Applications reports directly to the Director of Information Technology Services.  The Systems Administrator - Applications works with staff to facilitate implementation of additional Colleague modules and provide support services.  The Systems Administrator - Applications is responsible for maintaining the document imaging system for the college. In addition, the Systems Administrator - Applications provides guidance in the acquisition of emerging technologies.

DUTIES:

  • Maintain and administer the document imaging servers by performing any hardware and/or software upgrades, troubleshooting hardware and/or software issues, performing data backups and recovery, and setting up and implementing document types, workflow processes, and online forms.
  • Serve as a primary support/contact for the colleague student – curriculum (CU) module,which includes assisting with implementing colleague-related modules, providing assistance with advance troubleshooting issues, maintaining web services linked to these modules, and Informer support for these modules.
  • Serve as the technical point of contact for the college’s emergency notification system.
  • Work in conjunction with the Director of Information Technology Services to enhance Colleague’s application modules by implementing and expanding additional features, such as Communications Management, Web Services, and Degree Audit.
  • Serve as the primary backup for FALink, the bookstore integration software module with Colleague Financial Aid module, college’s ERP system, and TutorTrac.
  • Serve as the eProcurement technical systems administrator by maintaining the eProcurement server and the entity client, which allows the College to process purchase orders.
  • Work closely with the Colleague Data Owners to create and/or modify security classes and user authorization forms
  • Serve as the technical resource for the college’s room scheduling system by performing any software updates, creating and updating user accounts, extracting data, and maintaining proper setup parameters.
  • Serve as the backup administrator for the Colleague online system by performing any hardware and software upgrades, addressing configuration issues, and troubleshooting any hardware and/or software problems.
  • Serve as the technical resource for additional Colleague-related applications, such as Residency Determination Status (RDS), docusign, etranscripts, and mobile.
  • Provide assistance to faculty and staff with the procurement of computer hardware and software
  • Perform troubleshooting to resolve advanced issues with the college’s portal site.
  • Create and conduct end user training as needed.
  • Participate in departmental planning and evaluation.

How to Apply

APPLICATION DEADLINE:  

Interested and qualified individuals must apply online at https://www.governmentjobs.com/careers/randolphedu

Position is open until filled. 

Job Post Contact

Melanie L. Avelino

Director of Human Resources

Randolph Community College

629 Industrial Park Avenue

Asheboro, NC  27205

336-633-0256