Systems Administrator - Applications

Systems Administrator - Applications


Randolph Community College
629 Industrial Park Ave
Asheboro, NC 27205
Phone: 336-633-0200

Job Location

Randolph Community College

629 Industrial Park Avenue

Asheboro, NC 27205


$35,044 - $41,960


Full Time Benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, September 13, 2018
Closes: Wednesday, October 31, 2018

Target Start Date

Thursday, September 13, 2018

Expected Work Hours


Reports to

Director of Information Technology Services

Employment Type

Full-Time Position

Minimum Qualifications

  • Bachelor's Degree in a computer related field or an Associate’s degree in a computer related field with two years’ system administration experience with an Enterprise Resource Planning (ERP) System.
  • Two years Microsoft Server administration experience.
  • Working knowledge of current Microsoft Windows Operating System and Microsoft Office Professional

Preferred Qualifications

  • Experience with Hyland Document Imaging.
  • Experience UNIX/Solaris.
  • Experience with hardware maintenance and repair.
  • Experience with Ellucian Colleague ERP system administration Experience with Ellucian products, WebAdvisor, Student Self Service, E-Commerce, Colleague Mobile, UniData, and Colleague Studio.

Position Description

GENERAL JOB DESCRIPTION:  The Systems Administrator - Applications reports directly to the Director of Information Technology Services.  The Systems Administrator - Applications works with staff to facilitate implementation of additional Colleague modules and provide support services.  The Systems Administrator - Applications is responsible for maintaining the document imaging system for the college. In addition, the Systems Administrator - Applications provides guidance in the acquisition of emerging technologies.


  • Maintain and administer the document imaging servers by performing any hardware and/or software upgrades, troubleshooting hardware and/or software issues, performing data backups and recovery, and setting up and implementing document types, workflow processes, and online forms.
  • Serve as a primary support/contact for the colleague student – curriculum (CU) module,which includes assisting with implementing colleague-related modules, providing assistance with advance troubleshooting issues, maintaining web services linked to these modules, and Informer support for these modules.
  • Serve as the technical point of contact for the college’s emergency notification system.
  • Work in conjunction with the Director of Information Technology Services to enhance Colleague’s application modules by implementing and expanding additional features, such as Communications Management, Web Services, and Degree Audit.
  • Serve as the primary backup for FALink, the bookstore integration software module with Colleague Financial Aid module, college’s ERP system, and TutorTrac.
  • Serve as the eProcurement technical systems administrator by maintaining the eProcurement server and the entity client, which allows the College to process purchase orders.
  • Work closely with the Colleague Data Owners to create and/or modify security classes and user authorization forms
  • Serve as the technical resource for the college’s room scheduling system by performing any software updates, creating and updating user accounts, extracting data, and maintaining proper setup parameters.
  • Serve as the backup administrator for the Colleague online system by performing any hardware and software upgrades, addressing configuration issues, and troubleshooting any hardware and/or software problems.
  • Serve as the technical resource for additional Colleague-related applications, such as Residency Determination Status (RDS), docusign, etranscripts, and mobile.
  • Provide assistance to faculty and staff with the procurement of computer hardware and software
  • Perform troubleshooting to resolve advanced issues with the college’s portal site.
  • Create and conduct end user training as needed.
  • Participate in departmental planning and evaluation.

How to Apply


Interested and qualified individuals must apply online at

Position is open until filled. 

Job Post Contact

Melanie L. Avelino

Director of Human Resources

Randolph Community College

629 Industrial Park Avenue

Asheboro, NC  27205