Systems Engineer
Employer
Robeson Community College
5160 Fayetteville Road
Lumberton, NC 28360
Phone: 910-272-3700
Job Location
RCC Main Campus
Salary/Grade
The salary will be determined in accordance with RCC’s Salary Plan and the applicants’ education and work experience.
Benefits
State of NC Full Time Benefits
Job Category
- Professional
Application Period
Opens: Friday, January 27, 2023
Closes: Friday, February 17, 2023
Closes: Friday, February 17, 2023
Target Start Date
Monday, March 13, 2023
Expected Work Hours
8-5 Monday through Thursday and 8-3 Friday
Reports to
Director of Information Technology
Employment Type
Full Time Staff - 12 months
Minimum Qualifications
A Degree/Diploma in a computer-based field is preferred and/or a minimum of four years' experience administering and supporting an enterprise information system.
Preferred Qualifications
Same as minimum.
Position Description
- Fully support all aspects of Microsoft 365 suite and VMWare vSphere.
- Manages the enterprise SAN as well as controlling all backups and retention for every system on campus and in the Cloud.
- Manage Microsoft’s communication technologies within current industry standards including email administration, mail flow, and litigation holds.
- Microsoft Teams administration including dynamic group memberships, channels, direct messaging, SIP communication, and litigation retention
- Microsoft Active Directory & Google Directory administration and support
- Assists with the creation and configuration of the campus’s network infrastructure along with management of the school's enterprise firewall
- Manage a Zero Trust enterprise network, the configuration of network switches, and wireless access points.
- Evaluate and maintain IoT devices on the enterprise network.
- Design and support Microsoft Azure and Amazon Web Services tenants.
- Helps manage, customize, and secure the campus’ ERP/SIS/LMS solutions
- Helps determine technological advancements based on analyzing the technology needs in all areas on campus
- Plans, implements, and supports the network and computing infrastructure plan
- Plan and coordinate the installation of new releases and system software. Install and test new system software releases and place them in production mode after successful testing
- Troubleshoot network problems to successful resolution. Monitor systems for performance and security
- Review vendor software bulletins to avoid potential problems and install updates and modifications as required
- Confer with program product vendors regarding new product releases and for problem resolutions
- Researches and evaluates equipment and software capability; researches and resolves problems; makes technical recommendations
- Provide technical and advisory support to college personnel
- Interact effectively with faculty, staff, students, and the community in a cooperative, courteous, and professional manner
- Represent the College in local, regional, state-wide, and national technology organizations
- Provide technical writing and documentation
How to Apply
Candidates for the position should apply online at www.robeson.edu/hr and submit a Professional Resume, a photocopy of Official Transcripts, and any other supporting documentation related to the qualification requirements. Robeson Community College reserves the right to perform consumer background checks on applicants who are considered for employment and the College may administer personality profile testing as part of the selection process.
Human Resources
Robeson Community College
P. O. Box 1420 Lumberton, NC 28358
910.272.3537