The Admissions Technician provides data entry support related to the college application and admission process for traditional, captive, and dual-enrolled students. This position reports directly to the Director of Admissions.

ESSENTIAL JOB FUNCTIONS:

• Accurately processes and enters electronic and physical based data related to the college application and supporting documents within the student information system.
• Documents, processes, and monitors incoming and outgoing communication associated with the application and initial enrollment process for traditional and dual-enrolled applicants.

• Serves as the admissions office representative for SCC’s Career & College Promise Portal.
• Serve as the college’s Coordinator for the Residency Determination (RDS).

 Maintains a high level of detail and confidentiality.

DUTIES:

• Process admissions documents for all general curriculum program students.
• Assist the Director in maintaining up-to-date information within our CFNC website/application.
• Coordinate the admission process for all high school students.
• Assist in the auditing of applicant documentation before each registration to identify incomplete files; add restrictions to students’ Colleague records and notify students of their status.
• Assist in the auditing of applicant files immediately following registration, transfer files of fully accepted and registered students to registrar; deactivate those applicants’ files that did not register.
• Audit returning student files for incomplete admission requirements prior to re-activation.
• Troubleshoot problems with all admissions Colleague issues including application processes and restrictions.
• Collaborate with Eagle’s 1-Stop to ensure receipt of admission documents.
• Determine the reports necessary for data correction and update in the Colleague system.
• Generate written and electronic correspondence to applicants through the communications management function of Colleague to apprise the applicants of their admissions status.
• Manage the downloading and printing of electronic applications for admission and ensure that all data entered into the student data system is accurate.
• Process hard-copy student applications and other admissions-related documentation for the database system.
• Assist with other areas within the department and division when needed during peak times.
• Assist with other admissions duties requiring evening and weekend assignments.
• Review and correct admissions data to ensure accuracy for state reporting.
• Processes and troubleshoots student information in relation to the Residency Determination process.
• Serves on institutional committees as assigned.
• Performs other duties as assigned.

JOB TRAINING:

Required Position Training to be completed in the first year of hire:

• ERP User Training (Colleague, Informer, ImageNow, etc.)
• Position-specific applications (CFNC, RDS, etc.)
• NCCCS ServiceNow Portal
• SCC Employee Onboarding
• New Students Start Here, 1-2-3.

Suggested Training:

• Canvas
• School Dude (Maintenance Work Order System)
• NC E-Procurement (Purchasing)