Technician, Application Processing/Document Management

Technician, Application Processing/Document Management


Guilford Technical Community College
601 East Main Street
Jamestown, NC 27282
Phone: 336-334-4822

Job Location

Jamestown, NC


Commensurate with experience



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, August 22, 2019
Closes: Tuesday, December 31, 2019

Target Start Date

Thursday, August 22, 2019

Expected Work Hours


Employment Type


Minimum Qualifications

Education Required:

• Associate Degree from a regionally accredited post-secondary institution

Experience Required:

• 3 years clerical experience
• Experience with high-volume data entry/processing (as determined by a GTCC pre-employment skills test)
• Experience in a customer service environment

Preferred Qualifications

Education Preferred:

• Bachelors degree from a regionally accredited post-secondary institution

Experience Preferred:

• Greater than 3 years clerical experience
• Experience with an integrated student information system, e.g., Ellucian Datatel, Banner or Jenzabar
• Experience in an educational customer service environment

Position Description

The jobholder is responsible for timely and accurate data entry of college applications and other forms as assigned. S/he enters and updates incoming admission applications and related applicant information on a computer database. Incumbent will also work closely with all residency determinations. S/he will communicate with all areas of the college affected by changes in residency for the purposes of financial aid, billing and specific community college exceptions. S/he works with other Admissions & Recruitment staff in support of the area’s functions as assigned. Additionally, the jobholder works with Information Technology services to resolve duplicate records and maintain accurate student data. The successful candidate will consistently demonstrate excellent customer service attributes.

How to Apply

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