Technician, Information Technology Services (ITS) Support

Technician, Information Technology Services (ITS) Support


Forsyth Technical Community College
2100 Silas Creek Parkway
Winston-Salem, NC 27103
Phone: 336-723-0371


$14.45/ per hour



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Tuesday, July 6, 2021
Closes: Tuesday, July 27, 2021

Target Start Date

Tuesday, July 27, 2021

Expected Work Hours

Varied, Part-Time

Employment Type


Minimum Qualifications

1. Working knowledge of networks and PC hardware and software.

Preferred Qualifications

1. Pursuing or have obtained an Associate’s Degree or higher. **Note: Degrees and hours must be from a college accredited by a US Department of Education accepted accrediting agency such as SACSCOC. 
2. One year or more of directly related experience. 
3. A+ and/or basic Microsoft certifications. 
4. Ability to speak and understand both Spanish and English.

Position Description

• Provide maintenance of PCs: hardware, software, network connectivity, and general information technology equipment in classrooms, conference areas, and offices. 
• Respond to computer service requests related to computer systems hardware and software. 
• Assist in projects such as converting to new hardware and software, moving equipment, network cabling, and classroom setup changes. 
• Assist in implementing instructional technology needs and goals. 
• Diagnose hardware, software, and operator problems; perform remedial actions to correct problems. 
• Provide limited training in the use of new software or hardware. 
• Read technical journals or manuals and attend vendor seminars to learn about new computer hardware and software. 
• Assume responsibility for being familiar with and adhering to all policies of the College. 
• Treat others respectfully, speak to others courteously and behave in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interactions that are both personally cordial and professionally appropriate. 
• Model an understanding of and commitment to the comprehensive community college philosophy and mission.

Job Post Contact

Forsyth Technical Community College
Main Campus - Allman Building
2100 Silas Creek Parkway
Winston-Salem, NC  27103
Phone: 336-734-7302
Fax: 336-761-2309