Technician, Information Technology Services (ITS) Support
Employer
Salary/Grade
Benefits
Job Category
- Technical/Paraprofessional
Application Period
Closes: Tuesday, July 27, 2021
Target Start Date
Expected Work Hours
Employment Type
Minimum Qualifications
1. Working knowledge of networks and PC hardware and software.
Preferred Qualifications
1. Pursuing or have obtained an Associate’s Degree or higher. **Note: Degrees and hours must be from a college accredited by a US Department of Education accepted accrediting agency such as SACSCOC.
2. One year or more of directly related experience.
3. A+ and/or basic Microsoft certifications.
4. Ability to speak and understand both Spanish and English.
Position Description
• Provide maintenance of PCs: hardware, software, network connectivity, and general information technology equipment in classrooms, conference areas, and offices.
• Respond to computer service requests related to computer systems hardware and software.
• Assist in projects such as converting to new hardware and software, moving equipment, network cabling, and classroom setup changes.
• Assist in implementing instructional technology needs and goals.
• Diagnose hardware, software, and operator problems; perform remedial actions to correct problems.
• Provide limited training in the use of new software or hardware.
• Read technical journals or manuals and attend vendor seminars to learn about new computer hardware and software.
• Assume responsibility for being familiar with and adhering to all policies of the College.
• Treat others respectfully, speak to others courteously and behave in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interactions that are both personally cordial and professionally appropriate.
• Model an understanding of and commitment to the comprehensive community college philosophy and mission.
Job Post Contact
Forsyth Technical Community College
Main Campus - Allman Building
2100 Silas Creek Parkway
Winston-Salem, NC 27103
Phone: 336-734-7302
Fax: 336-761-2309
Email: forsythtechhr@forsythtech.edu