Technology Support Technician

Technology Support Technician

Employer

Piedmont Community College
1715 College Drive
Roxboro, NC 27573
Phone: 336-599-1181

Job Location

Person County Campus

Salary/Grade

Commensurate with experience. Full-Time position with benefits.

Benefits

State of NC Fringe Benefits

Job Category

  • Professional

Application Period

Opens: Thursday, November 3, 2022
Closes: Tuesday, January 31, 2023

Target Start Date

Monday, November 21, 2022

Expected Work Hours

39 hours a week

Reports to

Chief Information Officer

Employment Type

Full-Time Position

Minimum Qualifications

Associate degree in computer science or an IT-related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of experience in the field of technology related to the position’s role. 

Preferred Qualifications

Coursework in computer or information technology may be substituted year-for-year for the required experience or an equivalent combination of education and experience.

Position Description

This position will be responsible for being the first point of contact for technical assistance, documenting and tracking support tickets, and assisting computer users with a variety of first and second-level issues including answering common questions, performing basic account and file administration, and troubleshooting hardware, operating system, and network issues. This position will also assist with the configuration, deployment, integration, and maintenance of desktop computer systems, printers, and other end-user devices connected to the network, along with various software applications and systems.

How to Apply

A PCC application must be completed online at https://piedmontcc.peopleadmin.com/postings/search. During the online application process, applicants must include a resume, cover letter, and any unofficial transcript(s). Required documents must be attached online in the "Documents Needed to Apply" section of the application process. All applications must be received in the Human Resources office by 11:59 p.m. on the closing date posted to be guaranteed for consideration.

Job Post Contact

Laurie Clayton
Director, Human Resources and Organizational Development
Piedmont Community College
336-322-2128