Technology Support Technician
Employer
Job Location
Person County Campus
Salary/Grade
Benefits
Job Category
- Professional
Application Period
Closes: Tuesday, January 31, 2023
Target Start Date
Expected Work Hours
Reports to
Employment Type
Minimum Qualifications
Associate degree in computer science or an IT-related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of experience in the field of technology related to the position’s role.
Preferred Qualifications
Coursework in computer or information technology may be substituted year-for-year for the required experience or an equivalent combination of education and experience.
Position Description
This position will be responsible for being the first point of contact for technical assistance, documenting and tracking support tickets, and assisting computer users with a variety of first and second-level issues including answering common questions, performing basic account and file administration, and troubleshooting hardware, operating system, and network issues. This position will also assist with the configuration, deployment, integration, and maintenance of desktop computer systems, printers, and other end-user devices connected to the network, along with various software applications and systems.
How to Apply
A PCC application must be completed online at https://piedmontcc.peopleadmin.com/postings/search. During the online application process, applicants must include a resume, cover letter, and any unofficial transcript(s). Required documents must be attached online in the "Documents Needed to Apply" section of the application process. All applications must be received in the Human Resources office by 11:59 p.m. on the closing date posted to be guaranteed for consideration.
Job Post Contact
Tina Lawrence
Human Resources Business Partner
Piedmont Community College
336-599-1181