Job Description

The Testing Proctor is a part-time 24-hour per week position located on the OCH Campus in Monroe, NC. Under the direction of the Testing Coordinator, the Testing Proctor will proctor all testing sessions for the college, guide testers through the appropriate check-in process, ensure testing materials are secured, and maintain a clean, comfortable, and honorable testing environment. Hours will be Monday-Thursday 3:00 pm to 9:30 pm. Other hours as needed. 

Job Duties

·         Provide exceptional customer service

·         Administer college placement tests, health admissions tests, make-up instructor, distance learning, and other tests as requested by South Piedmont students or community

·         Ensure that all standardized and instructor tests are proctored according to test publisher or instructor guidelines, respectively

·         Be familiar with and enforce testing procedures

·         Performs setup duties and prepare the testing room in advance of testing sessions

·         Greet students and verify personal information by checking photo identification

·         Determine which materials are permitted for students during testing

·         Distribute and collect test materials, as instructed by the Exam Proctoring form or test publisher

·         Monitor entry and exit into the testing room, and enforce test security procedures before and during testing

·         Proctor the exam room and ensure students do not indulge in misconduct

·         Take disciplinary action in the event of student misconduct and report any irregularities in the testing process to the designated person/entity

·         Ensure test security by returning or securing testing materials after test completion as instructed on the test proctoring form

·         Inform tester of next steps in retrieving test results or directing to the appropriate college department or test publisher for assistance

·         Accurately enter test scores into the Student Management and/or Document Imaging Systems

·         Be able to pull and update student information from the testing appointment software

·         Guide testers through scheduling appointments and test day expectations

·         Assist with testing in other campus and off-site locations as needed including correctional institutions*

·         Process request for transfer of test scores to other entities

·         Monitor incoming Exam Proctoring forms for accuracy and/or scheduling conflicts following up with the requestor as necessary

·         Monitor all appointment systems to ensure all testing information is available at least twenty-four hours before schedule test

·         Obtain and update all testing credentials (most require yearly renewal)

·         Monitor testing email account 

·         Generate customized communication tailored to the individual student

·         Ensure all testers receive the appropriate testing accommodations as instructed by the Instructor or Disability Services 

·         Attend annual PREA training in order to enter correction facilities and administer HiSET testing

·         Maintain confidentiality of all records in accordance with FERPA

·         Work variable schedule if needed, including day/weekends and travel between campuses

·         Exhibit personal and professional integrity which communicates a sense of mission, reliability and ability to self-start

·         Perform other duties as assigned 

*In accordance with the supplemental planning agreement between the North Carolina Department of Public Safety (DPS)-Division of Adult Corrections, Anson Correctional Institution, and South Piedmont Community College, DPS will limit instructors and other representatives of the educational institution and they must also be fully vaccinated with a COVID-19 Vaccine in order to enter the facility and to participate and must show proof of vaccination to DPS upon request.