Tutoring Coordinator & Student Success Advisor (Rocky Mount Campus)

Tutoring Coordinator & Student Success Advisor (Rocky Mount Campus)


Edgecombe Community College
2009 West Wilson Street
Tarboro, NC 27886
Phone: 252-823-5166

Job Location

Rocky Mount Campus


$37,000 - $39,000 Annually


State of NC

Job Category

  • Professional

Application Period

Opens: Thursday, December 14, 2023
Closes: Thursday, February 29, 2024

Target Start Date

Monday, March 11, 2024

Expected Work Hours

Monday - Thursday 8:00 - 5:00 and Friday 8:00 - 1:00

Reports to

Dean of Students

Employment Type


Minimum Qualifications

Bachelors degree from an accredited university. At least 2 years of experience tutoring students at a post secondary level.  Proven effective customer service skills; proficiency with computer software.

Preferred Qualifications

Bachelors degree with three or more years’ experience in tutoring at the post secondary level and providing support in student success programs at the community college level; teaching experience in a college setting; Datatel/Colleague experience.

Position Description

Responsible for providing tutoring to ECC students, oversight of all tutoring services for ECC students and supporting Student Services activities in the ECC Academic Success Center on the Rocky Mount campus. Provides training and monitors part-time tutoring staff in the Academic Success Centers on both campuses. This position requires facilitating ongoing professional development as it relates to tutoring ECC students. This employee will work closely with the Student Services team and the campus community to provide students with both general and program specific information regarding all programs of study at ECC.

May instruct students in ACA 111. Required to work some evening hours and both campuses. Performs other duties as required.


Tutoring Coordinator Duties:

Responsible for day to day operations of tutoring support platform ThinkingStorm

Establishes and maintains tutoring attendance records

Development and oversight of part-time tutors schedules and timesheets

Responsible for scheduling proctored tests for non-ECC students

Consults with the Dean of Students on an ongoing basis to ensure effective tutoring services in the Academic Success Center

Conducts tutoring training workshops for faculty, staff, and students

Works with the Dean of Students to ensure information regarding tutoring is accurate in all print and electronic publications

Attends various tutoring related workshops for ongoing professional development

Serves on various institutional committees when needed

Student Success Advisor Duties:

Responds to routine inquiries or visits about curriculum programs and courses

Makes student referrals to the Student Support Counselor and Library (LRC) as needed for those inquiries of a more personal or specific nature

Answers telephone inquiries and emails concerning school dates, events, course offerings  in the Academic Success Center

Operates a variety of office equipment such as a computer, printer, fax machine, copier, telephone, etc.

Uses computer software such as Microsoft Word, PowerPoint, Excel, Microsoft Access, Datatel, etc.


The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as assigned by administration and supervision.


Job Post Contact

Jessica Balazsi, Director of Human Resources

Edgecombe Community College

2009 West Wilson St. Tarboro, NC 27886