Main Campus, Graham, NC
Closes: Friday, May 20, 2022
Target Start Date
Expected Work Hours
Minimum of bachelor’s degree in education, counseling, social work, human relations/resources, business, or other relevant social sciences or education-related field of study. Experience working with diverse student populations in advising and/or recruitment roles; strong interpersonal and organizational skills; ability to work well in a team environment; high energy with a dedication to student success and retention; excellent written and oral communication skills with a high level of tact and follow-through; ability to work independently using good judgment, analytical skills, and problem solving skills while upholding college procedures and policies; ability to establish and maintain effective and collaborative relationships. Demonstrated ability to maintain accurate and detailed records, and experience with preparing and submitting reports for accountability purposes.
Master’s degree in one of the areas above; U. S. military veteran; previous experience working with and technical knowledge of veterans assistance programs and/or student financial aid; familiarity with procedures under Federal/State regulations for awarding financial aid; high comfort level within a computerized work environment, including some experience with Ellucian Colleague and Informer.
Full-time, 12-month, benefits-earning position. Reports to Director of Enrollment Management.
EXAMPLE OF DUTIES:
- Serves as the College’s primary point of contact for veterans, their eligible family members, and the U. S. Department of Veterans Affairs (VA) concerning the administration of veterans educational benefits programs and other veterans educational support programs. Serves as the VA Certifying Official.
- Administers veterans educational benefits programs including certifying eligibility; transmitting required data to the VA; maintaining required student records for VA audit purposes; collaborating with College financial aid/business office staff regarding financial aid packages of veterans; preparing annual and other reports; renewing State Approving Agency approvals; and interfacing with federal and state auditors, VA program representatives, veterans’ liaisons, and counseling professionals as needed to establish student eligibility and status throughout enrollment at ACC.
- Advises and assists incoming veterans and family members regarding VA educational benefits and procedures, postsecondary academic planning, and ACC enrollment; and makes appropriate referrals to community/governmental agencies and programs that serve/support veterans.
- Tracks and maintains records of the academic progress of veterans and other assigned students; and actively contacts students regarding concerns about course-load, academic progress, grades, and other matters related to persistence, graduation, and continuing eligibility for veterans educational benefits.
- Assists in carrying out the College’s admissions recruitment efforts; provides services and outreach to U.S. military veterans and their families as well as other general ACC prospects; collaborates with community contacts/schools/agencies to increase the College’s visibility and the enrollment in curriculum programs.
- Provides admission/enrollment information to prospective and new students; assists prospective students with the ACC admissions process; plans and implements informational sessions and other recruitment events to prospective students and families; collaborates with other Admissions staff to increase the number of applicants from underrepresented populations.
How to Apply
An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest and transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application. Transcript MUST be scanned and attached in order to be considered for this position!