Vice President for Enrollment and Student Services

Vice President for Enrollment and Student Services


Wake Technical Community College
9101 Fayetteville Road
Raleigh, NC 27603
Phone: 919-866-5000

Job Location

Southern Wake Campus


Depends on Experience



Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Thursday, September 26, 2019
Closes: Monday, October 21, 2019

Target Start Date

Wednesday, January 1, 2020

Expected Work Hours


Reports to

Executive Vice President

Employment Type

Full-time, Annual

Minimum Qualifications

Master's degree in Student Affairs, College Counseling, Higher Education Administration, or a related field
Five years of progressive student services leadership in higher education
Significant experience with strategic enrollment management practices that positively impact recruitment, retention, progression, and completion
Experience with a student information system and related student-facing applications, such as CRM or IPASS software

A demonstrated commitment to diversity, equity, and inclusion

Knowledge, Skills & Abilities

Comprehensive knowledge of student development theory, enrollment management, and higher education policy

Proven ability to create an organizational culture that is responsive to student needs
Fluency with data and analytics to identify leading indicators of student retention and success

Demonstrated knowledge of diversity, equity, and inclusion best practices

Ability to work effectively in a diverse community and meet the needs of diverse student populations
Ability to manage a large, complex organization as well as lead organizational change

Ability to work effectively as a team member with all segments of the College

Excellent listening, written, oral communication, and organizational skills
Solid judgment, strong leadership, impeccable integrity, and a strong work ethic

Preferred Qualifications

Student Services leadership experience in a community college

Position Description

The Vice President for Enrollment and Student Services is responsible for providing leadership and vision in administering a comprehensive range of programs and services for students that will enhance the college's mission by implementing strategies to improve student retention, student services, academic excellence, and learning.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Promotes a student-centered philosophy and focuses student services activities on successful and equitable student outcomes
*Leads the development and implementation of data-informed strategies to improve admissions and enrollment processes, as well as increase retention, progression, and graduation
*Oversees the college's student services programs in accordance with applicable North Carolina Administrative Code, General Statutes, and Federal Law
*Supervises senior personnel and oversees all functions related to Admissions and Outreach; Financial Aid; Military, Veteran, and Special Programs; Registration and Records; Academic Advising; and Student Life
Fosters innovation in providing access to quality services by effectively utilizing technology and human resources
Encourages collaboration between academic and student services personnel and units to develop College policies and ensure responsive services to applicants and students
Ensures adequate and appropriate student services at each multi-campus site and to distance learning students   
Responsible for crisis and risk management for the service area and student organizations

Job Post Contact

Human Resources