Vice President, Student Services

Vice President, Student Services


Asheville-Buncombe Technical Community College
340 Victoria Road
Asheville, NC 28801
Phone: 828-398-7900

Job Location

Asheville-Buncombe Technical Community College

340 Victoria Road

Asheville NC  28801


Salary (non-Negotiable): $100,416 - $102,924



Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Thursday, February 8, 2024
Closes: Friday, March 1, 2024

Target Start Date

Wednesday, May 1, 2024

Expected Work Hours

8:00 a.m. - 5:00 p.m. - significant overtime expected -- Teleworking is not available for this position

Reports to


Employment Type

Full Time Regular

Minimum Qualifications

Minimum Requirements (Applicant must meet all of the minimum requirements):

1. Master’s degree in Student Development; Higher Education Administration; or other applicable degree;
2. Five years of full-time or equivalent increasingly responsible management and supervisory experience in one or more areas of student services in higher education;
3. Five years of full-time or equivalent in higher education work experience.

Preferred Qualifications

Preferred Qualifications:

1. Doctorate in Student Development; Higher Education Leadership; or other applicable degree
2. Experience with integrated College information system such as Colleague.
3. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Position Description

Job Description Summary:

The Vice President of Student Services is the chief student development officer of the College and has overall responsibility for providing leadership, management, and supervision for Student Services and for ensuring that assigned functions fulfill college goals and objectives. The VPSS is responsible for conceptualizing, planning, organizing, implementing, and evaluating strategic enrollment and comprehensive student services for present and non-present students.


1. Provides leadership of: Records and Registration, Financial Aid, Enrollment, Services, Admissions, Advising, Transfer Services, Disability Services, Veteran’s Services, Placement Assessment, Orientation, Recruitment, Counseling, Career Services, Student Discipline and Due Process, Student Advocacy, Distance Services, and other support services and programs.
2. Maximizes student enrollment, engagement, and completion.
3. Develops student services policies and procedures, which support the College’s overall mission, goals, and objectives.
4. Ensures compliance with institutional accreditation criteria for Student Service’s functions.
5. Assists in the development and administration of the budget for all assigned functions.
6. Directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures and makes mid-year budget corrections.
7. Works collaboratively with the Colleges various stakeholders to develop and implement approaches to recruit and retain students through completion.
8. Ensures that a professionally trained and adequately prepared student services staff is available to serve students.
9. Motivates staff to improve quantity and quality of work performed and provides appropriate professional development to support excellence.
10. Works with professional staff and other College divisions and departments to ensure the accuracy, currency, and revision of student publications.
11. Collaborates with the professional staff within Student Services and instructional colleagues to ensure appropriate student support, learning, and regulation.
12. Continuously evaluates and improves services offered by the division to promote maximum student access and success.
13. Participates as a member of the Executive Leadership Team.
14. Provides oversight and support for assigned standing committees.
15. Co-leads the Enrollment Management Team.
16. Contributes to all assigned committees.
17. Contributes to the College Vision, Mission, Values, and RISE statement.
18. Supports workforce diversity in all its aspects.
19. Performs other duties as assigned.

Job Post Contact

Jobs Website:

HR Main Phone: 828-398-7114