WFD Coordinator II

SALARY:$48,000.00 - $51,000.00 Annually

DIVISION:Students

DEPARTMENT:Workforce Development

OPENING DATE:07/13/22

CLOSING DATE:08/05/22 05:00 PM

OCCUPATIONAL SUMMARY:

The WFD Coordinator II plans, coordinates, and oversees delivery of assigned non-degree, workforce continuing education programs (i.e., Human Resource Development and Occupational Extension). This position assesses needs, plans, and markets course offerings, develops, and evaluates curriculums and recruits and evaluates instructors. This position ensures community needs are met in all assigned areas and that College resources are managed effectively.  

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provides excellent customer service and assistance to internal and external customers through walk-in, telephone and email
• Oversees the administration and quality of Human Resource Development (HRD) and assigned Occupational Extension courses in accordance with the Continuing Education Master Course list
• Oversees the planning, directing, managing, supervising, and evaluation of assigned program areas
• Conducts program analysis on a continuous basis, evaluating existing programs and developing new programs to ensure training meets the needs of the county job market; analyzes trends in enrollment and critical success factors and adjusts programs as needed
• Supervises all courses in the program areas, monitoring compliance with local, state, and federal regulations, accreditation standards, and audits assuring program compliance with certifying agencies guidelines
• Establishes and maintains partnerships with area business and industry; develops proposals and performs training needs analysis to provide new courses and opportunities for customized training
• Plans, coordinates and oversees the administration of operations, course outline preparation, contract preparation, registration, fee collection, orientation, instruction, grading and evaluation of assigned courses 
• Recruits, interviews, orients and manages adjuncts for the program area; monitors and evaluates instructor performance
• Coordinates assigned course offering at the Craven Correctional Institution and other correctional facilities in Craven County
• Prepares program reports and monitors budgets for all assigned courses
• Engages community service organizations, local businesses, and speaks to groups and individuals about Workforce Development courses and programs; represents the College at public relations, business and committee meetings
• Makes required class visits as outlined in the policy for Accountability and Credibility for Workforce Development
• Coordinates the ordering of books, materials, supplies and facilities for courses in program area
• Ensures courses are posted on the College’s website and appropriate state websites
• Participates in appropriate committees and task forces as assigned
• Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals

MINIMUM QUALIFICATIONS:

Bachelor’s degree, preferably in a field related to one or more of the areas coordinated from a regionally accredited institution of higher learning.

Two (2) years’ professional experience in developing, coordinating and marketing instructional courses/programs or delivering instructional courses/programs.

Preferred:

Master’s degree from a regionally accredited institution of higher learning.

Experience working with unemployed or underemployed adults.

Knowledge of Colleague system.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge

• Adult learning theory, concepts and teaching methodology
• Curriculum design and development
• Knowledge of college programs, services and procedures relating to workforce development programs
• Methods and techniques of program marketing and publicity
• Working knowledge of records management and control
• Federal, state and college requirements regarding FERPA and other applicable laws and regulations

Skills

• Proficiency in planning, organization, communication, training, supervisory and interpersonal skills
• Proficiency in technological systems as they apply to instruction and administrative needs, including Microsoft Office
• Competency in monitoring/assessing the performance of self, other individuals and programs to make improvements or take corrective action
• Attention to detail and high level of accuracy
• Works effectively in a team environment with a customer service focus

Abilities

• Ability to multi-task, organize, prioritize and follow multiple projects and tasks through to completion with an attention to detail
• Maintain effective working relationships with those contacted in the course of work
• Ability to analyze and solve problems
• Present information to internal and external customers, top management, public groups, and/or boards of directors
• Ability to handle confidential information with absolute discretion
• Ability to communicate effectively both verbally and in writing
• Establish and maintain effective working relationships with those contacted in the course of work
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

APPLICATIONS MAY BE FILED ONLINE AT:
https://www.schooljobs.com/careers/cravencc/jobs/3634572/wfd-coordinator-ii

800 College Court
New Bern, NC 28562
252-638-7335

hr@cravencc.edu

Position #2022-00064
WFD COORDINATOR II
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