Workforce Development Training Specialist I (Regional Customized Training Director)

Workforce Development Training Specialist I (Regional Customized Training Director)


North Carolina Community Colleges System Office
200 West Jones Street
Raleigh, NC 27603
Phone: 919-807-7100

Job Location

Sandhills Region


$48,051 – $76,668/GN13


State of NC

Job Category

  • Professional

Application Period

Opens: Monday, November 15, 2021
Closes: Monday, November 29, 2021

Target Start Date

Monday, January 3, 2022

Expected Work Hours

8am - 5pm M-F

Employment Type

Full-Time Position

Minimum Qualifications

Bachelor’s degree in business administration, human resources, industrial education, instructional design or discipline related to the assigned workforce training area from an appropriately accredited institution and three years of experience in designing, providing, and/or coordinating industry-specific training in higher education, business or the public sector; or Associate’s degree in any of those same disciplines from an appropriately accredited institution and five years of experience in designing, providing, and/or coordinating industry-specific training; or an equivalent combination of education and experience.

Preferred Qualifications


Position Description


This is professional work in promoting the development and implementation of industry-specific workforce training programs within the resources and capabilities of the NC Community College System.  Employees work directly with business and industry to broker/design, manage, and implement workforce training programs and/or indirectly with employers by providing technical assistance to the state’s community colleges that design, manage, and implement workforce training in their local college service areas. 

Employees are involved in each stage of the process, including assessing workforce development needs; designing workforce training programs that align with identified needs; identifying resources needed and available to support training programs; program accountability and quality assurance measures; and student/trainee success metrics.  The position will report directly to a supervisor at the System Office and interact professionally with a variety of state and local training stakeholders, to include community college presidents and staff; state and local economic development staff; representatives of industry associations and certifying bodies; business, industry, and agency leaders and hiring managers; instructors/training providers, and other workforce development partners.

Working with the local Community College team, this position will engage with business and industry in the following counties:  Bladen, Columbus, Cumberland, Hoke, Montgomery, Moore, Richmond, Robeson, Sampson and Scotland.  Position will be based within the Sandhills Prosperity Zone and will be hosted at one of the local community colleges.

KNOWLEDGE/SKILLS/AND ABILITIES: Considerable knowledge and skill in the area of industry-specific technical training, including training needs analysis, job analysis, program delivery, instructional design, adult education principles, industry-specific standards and credentials, evaluation, and training transfer. Significant knowledge of the North Carolina Community College System, including administrative rules, program offerings, and capabilities. Considerable knowledge of workforce development issues. Ability to communicate, facilitate and/or negotiate effectively, both orally and in writing, and ability to develop and maintain effective working relationships. Ability to manage programs and tasks effectively within the context of changing industry needs, employee demographics, instructional and workplace technologies, funding needs and resources, and rules and regulations.

How to Apply

The North Carolina Community College System Office uses the Merit-Based Recruitment and Selection Plan to fill positions SUBJECT to the Office of State Human Resources Act (OSHR) with highly qualified individuals.

Individuals interested in applying for this position must complete the online process at, Résumés will not be accepted in lieu of the application. Work history and credentials must appear on the application to receive consideration during the selection process.

Job Post Contact

North Carolina Community College System
Human Resources | Caswell Building
5001 Mail Service Center | Raleigh, NC 27699-5001
Phone: (919) 807-7177 | Fax: (919) 807-7222