Workforce Development/Continuing Education Registrar

Workforce Development/Continuing Education Registrar


James Sprunt Community College
133 James Sprunt Drive
Kenansville, NC 28349
Phone: 910-296-2400

Job Location

133 James Sprunt Drive Kenansville, NC 28349


Depends on education and experience


Full-time Benefits

Job Category

  • Professional

Application Period

Opens: Thursday, November 2, 2023
Closes: Sunday, December 31, 2023

Target Start Date

Monday, January 1, 2024

Expected Work Hours

M - Th 8AM - 5PM Fr 8AM-12PM

Employment Type


Minimum Qualifications

QUALIFICATIONS: Education, Experience, Skills, and Abilities

The requirements listed below represent the knowledge, skills, and abilities required to perform the essential duties and responsibilities satisfactorily. 
Knowledge, Skills and Abilities:
Ability to communicate effectively through speech and writing.
Ability to identify, communicate and analyze problems.
Ability to take ownership and utilize constructive feedback.
Must be punctual, professional and conduct oneself in an ethical manner.
Ability to plan and prioritize tasks.
Ability to work respectfully within a team environment.
EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skill and abilities.
Required:  Associate in Applied Science in Office Systems Technology, Accounting or related field.
Preferred: Bachelor's Degree in Office Systems, Business Administration or related field; Bilingual; Career Readiness Certificate (CRC)
Required:  Experience with multiple computer software programs.  Three years minimum experience with student records, data processing, systems analysis or record management.  Some office management experience. Ability to work in detail with perseverance and a high degree of accuracy. 
Preferred:  Some technical experience within registration or enrollment functions. Experience in the North Carolina Community College System. Colleague experience within continuing education.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, and ability to focus.  May require travel.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in indoor conditions. The noise level in the work environment is usually moderate. 
This position description covers the most essential functions and duties associated with this position.  Other duties may be assigned by the President or appropriate supervisor personnel.  The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.    


James Sprunt Community College is an Equal Opportunity Employer. The College prohibits discrimination against any person (including staff, faculty or student body) on the basis of race, color, national origin, sex, disability, religion, political affiliation, sexual orientation, gender identity, veteran status, genetic information, or age.
If you need accommodations please contact 910-296-2400.

Preferred Qualifications


Position Description


Provide supervision for all activities associated with registration and records; provide supervision for Workforce Development/Continuing Education (WD/CE) registration, grading, and end of semester reports. Coordinate the orderly flow of federal, state and local reports in a timely basis; provide assistance to the Coordinator of Information Systems in computer related functions.  Position may include evening, weekend, and off-campus assignments.  Reports to the Associate Vice President of Workforce Development/Continuing Education


Including the following. This list is meant to be representative, not exhaustive.   Incumbents may not perform all the duties listed, while in other cases, related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities the ability to perform the essential functions. 

  • Design, recommend, and implement policies, procedures and regulations pertaining to registration and records for Workforce Development/Continuing Education
  • WD/CE Common Course Library: Maintain courses in the WD/CE CCL.  Setup WD/CE courses with necessary information for use in building sections.  
  • Grading Classes: Oversees the grading of course offerings and completion of certificates.  Class grade sheets are verified to determine class meeting times and hours are met.  Grades entered into FGRN.  Query statement ran to export class data into spreadsheet for certificates to be printed. 
  • Audit course files: Review semester WD/CE Student overlap report to determine possible FTE problems.  Review semester WD/CE instructor overlap report.  Review semester WD/CE minor report to determine proper documentation is in file.  Perform internal audit on each WD/CE and Basic Skills contract file to determine completeness.  Review semester Curriculum/WD/CE overlap report to determine FTE problems.  Adjust FTE reports according due to finding in above reports.  Work with FTE auditors during their visits and telephone inquiries.  Serve as liaison with NCCCS staff. 
  • Reports: Complete the ICR/Data Card Reports at end of each term.  Preliminary reports completed first to correct errors.  This includes verifying data on the CU/WD/CE Student Overlap Report, Duplicate Classes for WD/CE, WD/CE Underage Students and WD/CE Instructor Overlap Reports.  Work with the Finance Office to assure the Tuition & Fee Remission Report is completed and process each term.  Weekly Class Statistical Report to WD/CE Coordinators and Administration reporting status of classes.  Various other reports as requested by Associate Vice President or Directors/Coordinators of WD/CE. 
  • Administrative: Assist students and the public in receiving correct information on WD/CE classes. This includes pre-registering students by telephone or in office for classes on the computer.  Assist instructors in registering classes.  Develop and maintain office forms involved with the registration process.  Update handbook sections of College catalog.
  • Colleague Maintenance: Setup WD/CE calendar years, WD/CE catalog years, setup the academic calendar for WD/CE, and verify instructor's positions codes/hourly rates.  Perform testing in the test account as required for upgrades to Colleague.  Consolidate duplicate students and their records in Colleague. 
  • Maintain course syllabus for the WD/CE Department. 
  • Provide training to WD/CE staff on maintaining person (student) files, core files and on section creation. 
  • Assist with the performance of a variety of complex technical duties involved in the auditing of registration documentation; provide general information and assistance to state and local agencies regarding college records and reports.
  • Oversee WD/CE registration process and records.  Process instructional contract forms, change forms for contracts and submit in a timely manner.  Provide back up with the collection of WD/CE Classes tuition and fees for which payment is required, including 3rd party payment.  Collecting Registration payment for classes, collect rosters, attendance records and the grading process.  Prepare required reports in a timely manner for correct demographics, grades, statistical data for FTE purposes, student contract/membership hours and finalized all folders to make sure all hours are correctly processed.  Prepare and issue transcripts for all students who have taken classes through WD/CE.  Answering telephones, providing general information, overseeing all WD/CE records for ICR reports, provide Security Class Access to any user for the WD/CE.
  • Maintain a rapport with Directors and Coordinators to assist with planning and information on classes.
  • Attend classes and workshops that will provide professional growth or promote James Sprunt Community College.
  • Maintain all WD/CE classes on the James Sprunt Community College Website
  • Assist with equipment and software maintenance.
  • Acquire computer/technology competencies as appropriate to position.
  • Maintain security of personal computer access.
  • Perform other professional or job-related duties as assigned.
  • Serve on college committees as directed by supervisor.

How to Apply

ONLY APPLICATIONS SUBMITTED TO THE FOLLOWING WEBSITE WILL BE CONSIDERD: Workforce Development/Continuing Education Registrar | Job Details tab | Career Pages (

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