SUMMARY

Provide supervision for all activities associated with registration and records; provide supervision for Workforce Development/Continuing Education (WD/CE) registration, grading, and end of semester reports. Coordinate the orderly flow of federal, state and local reports in a timely basis; provide assistance to the Coordinator of Information Systems in computer related functions.  Position may include evening, weekend, and off-campus assignments.  Reports to the Associate Vice President of Workforce Development/Continuing Education

ESSENTIAL DUTIES AND RESPONSIBILITIES

Including the following. This list is meant to be representative, not exhaustive.   Incumbents may not perform all the duties listed, while in other cases, related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities the ability to perform the essential functions. 

• Design, recommend, and implement policies, procedures and regulations pertaining to registration and records for Workforce Development/Continuing Education
• WD/CE Common Course Library: Maintain courses in the WD/CE CCL.  Setup WD/CE courses with necessary information for use in building sections.  
• Grading Classes: Oversees the grading of course offerings and completion of certificates.  Class grade sheets are verified to determine class meeting times and hours are met.  Grades entered into FGRN.  Query statement ran to export class data into spreadsheet for certificates to be printed. 
• Audit course files: Review semester WD/CE Student overlap report to determine possible FTE problems.  Review semester WD/CE instructor overlap report.  Review semester WD/CE minor report to determine proper documentation is in file.  Perform internal audit on each WD/CE and Basic Skills contract file to determine completeness.  Review semester Curriculum/WD/CE overlap report to determine FTE problems.  Adjust FTE reports according due to finding in above reports.  Work with FTE auditors during their visits and telephone inquiries.  Serve as liaison with NCCCS staff. 
• Reports: Complete the ICR/Data Card Reports at end of each term.  Preliminary reports completed first to correct errors.  This includes verifying data on the CU/WD/CE Student Overlap Report, Duplicate Classes for WD/CE, WD/CE Underage Students and WD/CE Instructor Overlap Reports.  Work with the Finance Office to assure the Tuition & Fee Remission Report is completed and process each term.  Weekly Class Statistical Report to WD/CE Coordinators and Administration reporting status of classes.  Various other reports as requested by Associate Vice President or Directors/Coordinators of WD/CE. 
• Administrative: Assist students and the public in receiving correct information on WD/CE classes. This includes pre-registering students by telephone or in office for classes on the computer.  Assist instructors in registering classes.  Develop and maintain office forms involved with the registration process.  Update handbook sections of College catalog.
• Colleague Maintenance: Setup WD/CE calendar years, WD/CE catalog years, setup the academic calendar for WD/CE, and verify instructor's positions codes/hourly rates.  Perform testing in the test account as required for upgrades to Colleague.  Consolidate duplicate students and their records in Colleague. 
• Maintain course syllabus for the WD/CE Department. 
• Provide training to WD/CE staff on maintaining person (student) files, core files and on section creation. 
• Assist with the performance of a variety of complex technical duties involved in the auditing of registration documentation; provide general information and assistance to state and local agencies regarding college records and reports.
• Oversee WD/CE registration process and records.  Process instructional contract forms, change forms for contracts and submit in a timely manner.  Provide back up with the collection of WD/CE Classes tuition and fees for which payment is required, including 3rd party payment.  Collecting Registration payment for classes, collect rosters, attendance records and the grading process.  Prepare required reports in a timely manner for correct demographics, grades, statistical data for FTE purposes, student contract/membership hours and finalized all folders to make sure all hours are correctly processed.  Prepare and issue transcripts for all students who have taken classes through WD/CE.  Answering telephones, providing general information, overseeing all WD/CE records for ICR reports, provide Security Class Access to any user for the WD/CE.
• Maintain a rapport with Directors and Coordinators to assist with planning and information on classes.
• Attend classes and workshops that will provide professional growth or promote James Sprunt Community College.
• Maintain all WD/CE classes on the James Sprunt Community College Website
• Assist with equipment and software maintenance.
• Acquire computer/technology competencies as appropriate to position.
• Maintain security of personal computer access.
• Perform other professional or job-related duties as assigned.
• Serve on college committees as directed by supervisor.